【已回复】【话题】横店影城办张会员卡被“套牢”，100元起充不退余额？你怎么看
<section class="article135" style="box-sizing: border-box;padding:0 undefinedpx;"><section data-role="paragraph" class="_135editor"><p><br/></p></section><section class="_135editor" data-role="paragraph" style="text-align: center;"><p><span style="color: rgb(106, 109, 114); font-family: 微软雅黑, Microsoft YaHei, sans-serif; font-size: 14px;">随着暑期的到来</span><br/></p><p><span style="font-size: 14px; font-family: 微软雅黑, Microsoft YaHei, sans-serif; font-weight: 400; font-style: normal; color: #6a6d72; text-decoration: none solid #6a6d72;">电影院的市场也随之火爆起来</span></p><p><span style="font-size: 14px; font-family: 微软雅黑, Microsoft YaHei, sans-serif; font-weight: 400; font-style: normal; color: #6a6d72; text-decoration: none solid #6a6d72;">如今看电影优惠政策多多</span></p><p><span style="font-size: 14px; font-family: 微软雅黑, Microsoft YaHei, sans-serif; font-weight: 400; font-style: normal; color: #6a6d72; text-decoration: none solid #6a6d72;">但要吐槽的点也不少</span></p><p><span style="font-size: 14px; font-family: 微软雅黑, Microsoft YaHei, sans-serif; font-weight: 400; font-style: normal; color: #6a6d72; text-decoration: none solid #6a6d72;">办了会员储值卡不给退 </span></p><p><span style="font-size: 14px; font-family: 微软雅黑, Microsoft YaHei, sans-serif; font-weight: 400; font-style: normal; color: #6a6d72; text-decoration: none solid #6a6d72;">买了影票不能退</span></p><p><span style="font-size: 14px; font-family: 微软雅黑, Microsoft YaHei, sans-serif; font-weight: 400; font-style: normal; color: #6a6d72; text-decoration: none solid #6a6d72;">3D电影的眼镜需要另外购买</span></p><p><span style="font-size: 14px; font-family: 微软雅黑, Microsoft YaHei, sans-serif; font-weight: 400; font-style: normal; color: #6a6d72; text-decoration: none solid #6a6d72;">消费者是否有遇到过这种问题</span></p><p><br/></p><p></p></section><section class="_135editor" data-tools="135编辑器" data-id="104918"><section style="text-align: center;margin: 10px auto;"><section style="display: flex;justify-content: flex-start;align-items: center;margin-left: 20px;"><section class="assistant" style="box-sizing:border-box;width: 50px;"></section><section class="135brush" data-brushtype="text" style="font-size: 14px;letter-spacing: 1.5px;color: #76acee;line-height: 1.95em;margin: 5px 0 0 -17px;">网友发帖</section></section><section style="border: 1px solid #c4dbf8;padding: 30px 25px 20px 25px;margin-top: -7px;"><section data-autoskip="1" class="135brush" style="text-align: justify;line-height:1.75em;letter-spacing: 1.5px;font-size:14px;color:#6a6d72;background: transparent;"><p style="text-align:center;overflow-wrap: break-word; margin: 0px; padding: 0px;">近日</p><p style="text-align:center;overflow-wrap: break-word; margin: 0px; padding: 0px;">有网友发帖吐槽</p><p style="text-align:center;overflow-wrap: break-word; margin: 0px; padding: 0px;"><span style="font-size: 14px; font-family: 微软雅黑, Microsoft YaHei, sans-serif; font-weight: 400; font-style: normal; color: #6a6d72; text-decoration: none solid #6a6d72;">去快乐城横店影城看电影用会员储值卡买2张电影票</span></p><p style="overflow-wrap: break-word; margin: 0px; padding: 0px; text-align: center;"><span style="font-size: 14px; font-family: 微软雅黑, Microsoft YaHei, sans-serif; font-weight: 400; font-style: normal; color: #6a6d72; text-decoration: none solid #6a6d72;">电影票要60元卡里只剩51元 </span></p><p style="text-align:center;overflow-wrap: break-word; margin: 0px; padding: 0px;">网友提出剩余的补现金交齐，</p><p style="overflow-wrap: break-word; margin: 0px; padding: 0px; text-align: center;">店员不同意</p><p style="overflow-wrap: break-word; margin: 0px; padding: 0px; text-align: center;">还提出要继续充值最少100元</p><p style="text-align:center;overflow-wrap: break-word; margin: 0px; padding: 0px;">顾客是否充值应出于自愿，</p><p style="overflow-wrap: break-word; margin: 0px; padding: 0px; text-align: center;">横店影视城这样做是霸王条款</p><p style="text-align:center;overflow-wrap: break-word; margin: 0px; padding: 0px;">如果每次卡内余额没用完就必须充值100元，</p><p style="overflow-wrap: break-word; margin: 0px; padding: 0px; text-align: center;">那不是绑定消费吗？</p><p style="text-align:center;overflow-wrap: break-word; margin: 0px; padding: 0px;">市监局应该管管了！</p><p hm_fix="341:439"><br/></p></section><section style="display: flex;justify-content: flex-end;margin-top: 15px;"><section class="assistant" style="box-sizing:border-box;width: 80%;height: 1px;background-color: #9bc3f3;" data-width="80%"></section></section></section></section></section><section class="_135editor" data-role="paragraph" style="max-inline-size: 100%; margin: 0px; padding: 0px; box-sizing: border-box !important; outline: none 0px !important; border: 0px none; z-index: 0; position: relative !important;"><p style="text-align:center;max-inline-size: 100%; margin: 0px; padding: 0px; box-sizing: border-box !important; outline: none 0px !important; clear: both; white-space: normal; min-height: 1em; cursor: text; overflow-wrap: break-word;"><br/></p></section><section class="_135editor" data-role="paragraph" style="max-inline-size: 100%; margin: 0px; padding: 0px; box-sizing: border-box !important; outline: none 0px !important; border: 0px none; z-index: 0; position: relative !important;"><p style="text-align:center;max-inline-size: 100%; margin: 0px; padding: 0px; box-sizing: border-box !important; outline: none 0px !important; clear: both; white-space: normal; min-height: 1em; cursor: text;"></p></section><section class="_135editor" data-tools="135编辑器" data-id="104918" style="max-inline-size: 100%; margin: 0px; padding: 0px; box-sizing: border-box !important; outline: none 0px !important; border: 0px none; z-index: 0; position: relative !important;"><section style="max-inline-size: 100%; margin: 10px auto; padding: 0px; box-sizing: border-box !important; outline: none 0px !important; text-align: center;"><section style="max-inline-size: 100%; margin: 0px 0px 0px 20px; padding: 0px; box-sizing: border-box !important; outline: none 0px !important; display: flex; justify-content: flex-start; align-items: center;"><section class="assistant" style="box-sizing:border-box;max-inline-size: 100%; margin: 0px; padding: 0px; outline: none 0px !important; width: 50px;"></section></section></section></section><section class="_135editor" data-role="paragraph"><p style="text-align: left;"><span style="font-size: 14px; font-family: 微软雅黑, Microsoft YaHei, sans-serif; font-weight: 400; font-style: normal; color: #6a6d72; text-decoration: none solid #6a6d72;">所以，小编在此希望各地的有关部门，加强执法，纠正电影院的违法行为，维护消费者的合法权益。</span></p><p style="text-align: left;"><span style="font-size: 14px; font-family: 微软雅黑, Microsoft YaHei, sans-serif; font-weight: 400; font-style: normal; color: #6a6d72; text-decoration: none solid #6a6d72;"><br/></span></p><p style="text-align: left;"><span style="color: #6A6D72; font-size: 14px; caret-color: red;">记住了，<span style="font-size: 14px; caret-color: red; color: rgb(192, 0, 0);"><strong>《消费者权益保护法》第二十六条规定：</strong></span>“经营者不得以格式条款、通知、声明、店堂告示等方式，作出排除或者限制消费者权利、减轻或者免除经营者责任、加重消费者责任等对消费者不公平、不合理的规定”格式条款、通知、声明、店堂告示等含有前款所列内容的，其内容无效。</span></p><p><br/></p><p style="text-align:center;"><span style="font-size: 14px; font-family: 微软雅黑, Microsoft YaHei, sans-serif; font-weight: 400; font-style: normal; color: #6a6d72; text-decoration: none solid #6a6d72;">在日常生活中你遭遇过什么霸王条款？</span></p><p style="text-align:center;"><span style="font-size: 14px; font-family: 微软雅黑, Microsoft YaHei, sans-serif; font-weight: 400; font-style: normal; color: #6a6d72; text-decoration: none solid #6a6d72;">都来评论区聊聊</span></p><p><br/></p></section></section><link rel="stylesheet" href="http://bbs.jjxw.cn/source/plugin/wcn_editor/public/wcn_editor_fit.css?v134_T39" id="wcn_editor_css"/> 针对此前网友指出影城会员卡余额不能补差购票问题，九江横店影城在此首先对此顾客造成不便体验及增加了相关部门工作表达歉意。影城方面十分重视此事，在第一时间联系了顾客（截止发帖前，该顾客尚未回复）。现在正处于暑期档，观影人数众多，影城员工也大多以暑期工为主。在与顾客沟通中存在不足，以后会加强员工培训，提高服务态度和服务效率，为九江市民带来良好的观影体验。另外会继续联系该顾客，给出一个完美的解决办法及整改措施，望大家监督。 霸王条款 回复的及时 认错态度很好 有这种情况的 也不止横店九方也是一样的 早已见怪不怪了 这不是圈钱嘛 及时改正 影城还真赚钱 霸王条款
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